Revolutionize Customer Care with Customized Mobile Apps
When it comes to promoting a brand or its service / product, providing a good customer service is very important. In fact in every type of business, good customer service and after sale service can do wonders to your brand. This is why now a days almost every organization have a dedicated customer serving department.
Since when internet penetration has risen, you need to make sure there is always someone out there to answer the calls and chats of audience from different parts of the world and at different times. Setting up a 24X7 customer support center would definitely burn hole into your pocket. Big organizations can afford to set a dedicated day-night shift department for this. But what about small organizations and start-up, that cannot afford to miss a single customer? because no-one was there to answer call or instant message. Neither these small organization can exploit their resources for 1-2 executives to make them work during odd hours.
